Help & Support
For questions, feedback, or requests about data linked to your subscription, email support@developlog.app. We usually reply within 2 business days. For subscription or AI issues, please include the subscription ID shown on the App’s subscription page.
Restore purchases
After switching phones or reinstalling, tap “Restore Purchases” on the subscription page. Your subscription is restored from your Apple Account.
Cancelling and refunds
Manage or cancel your subscription in Settings › Apple Account › Subscriptions; you keep access until the end of the current period. Refunds are handled by Apple at reportaproblem.apple.com.
AI Grading allowance
AI Grading has an allowance based on actual usage that refills about once a week, counted from when you subscribed (4 times per subscription month); the AI battery in the App shows when it next refills. When it runs out you can buy an AI Top-Up, which never expires. Top-Ups can be used only while you're subscribed; if your subscription ends, your balance is kept and comes back when you resubscribe with the same Apple Account.
What AI Grading sends
The App sends the current frame, your grading settings and your messages only when you use AI Grading. It asks for your consent before the first use, and you can withdraw it in Settings › AI Grading. See the Privacy Policy.
Deleting your data
Projects and conversations are stored only on your device; delete them in the App or delete the App. To delete the AI usage records on our server linked to your subscription ID, email us.
See also our Terms of Service.